Engineer - Mobility

The pay range is $75,400.00 - $135,700.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

As an Engineer, you serve as one of the technical anchors for the mobile engineering team that supports a product. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

• Use your technology acumen to apply and maintain knowledge of current and emerging technologies within Target’s Mobile technology domain.
• Serve as an expert resource to create and improve standards and best practices to ensure stability, high-performance, scalability, repeatable, and secure deliverables.
• Provide the team with thought leadership to promote re-use and develop consistent, scalable patterns.
• Provide suggestions for handling routine and moderately complex technical problems
• Lead and participate in implementation activities, ensuring architectural and operational requirements met.
• Assist in providing new standards and best practices to monitor, test, automate, and maintain IT components or systems.
• Stay current with Target’s technical capabilities, infrastructure, and technical environment.

The Team

The Mobility Infrastructure team manages core mobile device capabilities at Target spanning headquarters, stores, and distribution centers, totaling 2,000+ locations.  Agile team that enjoys solving complex business problems to enable device consistency across Target’s array of device platforms for our guests and team members. As a team, we are continuously evolving and growing to improve the health and stability of our device platforms and to give store and distribution center team members a better experience every day. If any of this excites you, we would love to have you join us!  

Responsibilities:

As an Engineer – Mobile you will: 

• Support a large mobile device infrastructure of (over 200K devices) that includes multiple hardware platforms across all Target stores and distribution centers.
• Lead efforts related to the configuration, installation and ongoing maintenance of mobile devices
• Responsible for creation, configuration and maintenance of enterprise device profiles, mobile device management configuration and compliance
• Provide continuous process improvement related to availability, reliability and stability for owned hardware platforms
• Communicate and coordinate with project team, partners, and stakeholders
• Assist with planning and execution of hardware/software upgrades
• Provide 3rd level engineering support to our customer support teams 
• Analyze monthly performance reporting to understand incident trends, SLA adherence, hardware break/fix service call metrics to improve/maintain stability
• Collaborate with multiple partner teams spanning Security, Infrastructure, Support and Development in your daily activities
• Provide technical input during large hardware/software implementations to ensure that all equipment is properly installed, configured, secured, and maintained
• Apply your subject matter expertise to resolve issues during cross team SWAT efforts
• Support on premise and cloud hosted enterprise Mobile-Device Management (MDM) solutions for Mobile Device users which includes iOS and Android(rugged)

About you:

• 4-year degree or equivalent experience with technical troubleshooting and hands-on experience in an enterprise environment
• Enterprise experience managing a large wireless printer environment
• Mobile Devices (handhelds, tablets, kiosks, wearables, printers)
• Mobile Device Management (MDM): Expertise in managing and maintaining mobile devices through MDM enterprise solutions
• Operating Systems - Android (rugged), iOS
• LAN, WLAN, WAN Communication and Authentication infrastructure 
• Network and Data Security: Knowledge of network security and data security principles
• Familiar with Android application development tools, including Android Studio, Android SDK, ADB 
• Assist with OS patch management and application lifecycle management
• Problem-solving and Troubleshooting: Ability to diagnose and resolve technical issues related to mobile devices and their management
• Communication and Collaboration: Strong communication and collaboration skills to work with various teams and stakeholders
• Work with internal stakeholders, vendors, and business units to set direction for the systems we manage and identify enhancement opportunities
• Document system configurations, procedures, and troubleshooting steps

Desired Experience

• Experience working with agile methodologies (e.g. user stories, iterative development, etc.) 
• Cloud Computing:  Experience managing mobile devices in a Cloud environment

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.